Returns & Exchanges
At HealthLabs Pharm, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the clothing is unworn, unwashed, and in its original condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed to your original payment method within 5-7 business days.